Sales people, administrative employees, graphic designers, operators, assistants, drivers … so many different positions for a carton factory! But how are these teams organised throughout the day? How are production operations at Dakri Cartons punctuated?
The start of operations at Dakri Cartons …
6:50 am: All employee transports drop the different teams at the factory. 7am: Everyone has recorded their presence and joined their workstation. The operators and their assistants prepare the machines, consult the schedules, and under the instructions of the supervisors start the production operations. The corrugator machine manufactures the carton boards, and the production lines convert them into boxes or trays, printed or not, cut and assembled, ready for delivery. The products are then stored, and the delivery team loads them in the trucks according to the schedule planned the day before.
Supported by administrative teams
At this stage the administrative team, the delivery department in particular, prepares the delivery forms and the invoices to be transmitted to the customer by the delivery teams. The latter teams are composed of a driver, and two assistants.
The sales team registers the orders and does the follow-ups
Our receptionist receives visitors and potential customers who come to buy small quantities of boxes on the spot and out of our stocks. The in-house salesman enters new orders into the production software, follows up with customers and assists the receptionist to best meet customer expectations. Furthermore, our salespeople make contact with customers, keep abreast of developments in new products and orders, and meet with customers and prospects. The sales representative responsible for export sales also manages transport and administrative documents in order to facilitate and organise exports.
Product development carried out by a team with complete expertise
The graphic designers prepare the technical data sheets, order the cutting and printing plates from the different suppliers and oversee all the development of the new products. They are in constant relation with our salesmen, who then communicate with the customers. The ink operator creates the necessary colour(s) and the printing supervisor measures and verifies colour accuracy with our technological implements.
The Purchasing and Finance Department supplies the plant with raw material and other products
The store manager checks the usage of raw materials, the availability of spare parts on the machines and the use of tools for daily operations. In the event of a drop in stock availability, a request is sent to the purchasing manager, who is responsible for ordering from the various suppliers. Our purchasing manager is also in charge of payments and follow-up on the reception of new stock. The finance department gives its agreement for the various expenses and prepares payment. The latter department is also responsible for the order’s follow-up and for tracking payments made by customers in order to balance the accounts.
Supporting activities
A maintenance team plans, services the machines, repairs them in the event of a breakdown and maintains the equipment of the site. This team includes electricians, a mechanic, assistants, and the manager. The latter also deals with the Research and Development (R&D) section to optimise processes and improve the quality of the products. The person in charge of the planning manages the activities that are planned for the next day. This is done in order to optimise production, while taking into account order priority of on the principle of first come, first served. The production manager oversees the operations in their entirety so as to make sure everything is functioning smoothly. The communication manager ensures the image of the company to its employees, customers and other audiences.
At 17h: the workday settles, and everyone goes home. In busy periods, overtime is organised to best meet customer demands.
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